“That was brilliant." Essential Collaboration with Birmingham City Council Sept 2022
Well, it’s official, I’m definitely sensing which local authorities are my favourite! I’m looking at you Birmingham City Council (BCC). Yes, I know, that reads as rather glib, but check out the lovely feedback that I received from the course I delivered today. Over the last few months, I have been delivering Collaborative Working to managers and supervisors from BCC Future Leaders Programme. I have particularly enjoyed tinkering and editing the training to meet the needs of the learners. This is of course based on my own reflections and the feedback from the learners. The feedback was always 100 positive, I think that the course is now truly cooking with gas, what an apt turn of phrase – (or maybe not!) and really demonstrates my commitment to ensuring the staff receive contemporary, up to date training.
The new training films – starring myself and the ever-effervescent Charlotte Bates (pictured above) went down a storm. There was lots of laughter and also an awful lot of knowing glances as each learner recognised the behaviours that Charlotte and I were highlighting. Although the Lingo Bingo film took FOREVER to film, it certainly hits the nail on the head.
As always a huge thank you to all at BCC for continuing to utilise my skills and more importantly continuing to upskill the staff so that the future leaders of the council are value based, solution focused, assertive and pro-active. Onward – ever onward!
Here are the collated feedback comments for you to peruse:
“That was brilliant, thank you Steven. Out of all the future leader courses, this was the most enjoyable and interactive. It was delivered well and kept everyone’s attention.”
Brett
“Thank you so much for today Steven. I really enjoyed this course. This has been the most informative course I have been on and has actual tools I really can use to improve myself. The flow of the course was spot on and a true joy to be on.”
Lana
“It was a really useful workshop; I’ll definitely be using the DESC approach to difficult conversations and will be more mindful of paraphrasing when holding 1 to 1 meetings with staff to improve communications.
Very enjoyable and informative in summary!”
Eve
“Really enjoyed this interactive workshop and will be taking away lots of useful information to support my management style. I particularly enjoyed the videos and ample opportunity to discuss with my colleagues through the breakout activities. Thank you Steven.”
Mumtaz
“A very enjoyable informative session which was presented very well by Steven – thank you! I hope that all management have this training as mandatory as I think BCC need this type of consistent approach with their staff.”
Sinead
“This was probably the best run course on the future leaders programme. Steven was really successful in making remote learning engaging, interactive and enjoyable.”
Neil
“Best of the presenters in the future leadership programme thus far!”
Emma
“This was my last workshop as part of the Future Leadership Programme, it did not disappoint. Thank you, Steven the best was saved till, last. I would recommend this course to my colleagues.”
Karen
“Thank you Steven, Thank you so much for today. Really informative and engaging. Will definitely broaden my approach with colleagues /Managers /partners /customers /clients by using some of the methods taught and discussed today. Always a pleasure joining one of your courses. Really interacting and engaging. Comfortable environment created without feeling judged.
I would recommend these courses to become available to more staff not just for the future leadership programme attendees.”
Sita